A Copel utiliza os totens da WTotem em todas as agências de atendimento, utilizando para pesquisa de contas e emissão de senhas de atendimento.
Ao todo foram fornecidos 120 totens de autoatendimento com monitor 18.5″ Touchscreen, Impressora térmica e computador embarcado. A Copel emite diariamente cerca de 300 senhas de atendimento por unidade.
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